Make A Payment

To make a payment or view the details of your booking online go to My Account. You will need the following information ready:
· Departure date
· Booking reference
· Lead passenger name

Your booking reference number will be in the format: 4 digits-7 digits (eg 1234-1234567). This will be on the written confirmation that you receive 4-5 days after making your booking.

Balance payments for Flight + Hotel bookings cannot currently be made online. Please call our dedicated call centre team on 0870 513 3102 to make a balance payment via the phone.  You will need to have your booking reference details available.

With the exception of payments made using a debit card or the Thomas Cook Credit Card, all other card types are subject to the standard Thomas Cook credit card charge when using this facility.

However, paying with the Thomas Cook Credit Card does not just mean that you avoid the credit card charge; you also get 0% interest for up to 3 months on all your travel and foreign exchange purchases at Thomas Cook and you also earn Travel Pounds everywhere you shop. Find out more information.